Get in touch with us!

Manned support desk:

9 am – 5.30pm

Telephone:

+44 (0) 207 868 5171

E-mail:

support@adra.com

Address:

Providian House
16-18 Monument Street
London, EC3R 8AJ


Use the Support Center

Adra Match Support Center gives you and your organisation a high-quality experience 24/7/365. The portal provides you with step by step instructions, videos and Best Practice experience so that you can maximise your usage and explore the benefits of our products and services.

Portal Highlights:

  • Log, view and follow your support cases
  • Training for all users roles
  • “Step by step” instructions of all common tasks
  • Video instructions for all steps in the work process
    Support Portal Video Example
  • Quick Guides
  • Access and download guides and product documentation
  • Download new software
  • TeamViewer support tool
  • Webinars and product introductions

Feedback to our Product Development Team?

You are always welcome to us with your feedback – good and bad. Share your ideas and suggestions how we can improve our software or services.

Examples:

  • New or improved functionality
  • What you love or don’t like in the systems
  • Better ways of working or doing certain tasks
  • Improved documentation
  • Etc

Note: All Bug reports must be addressed to Adra Match Support.